1. Introduction
GulfVPN (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you use the GulfVPN mobile application.
By using GulfVPN, you agree to the practices described in this policy.
2. Information We Collect
2.1 Information You Provide
- Account credentials (username and password) if you choose to create an account.
2.2 Information Collected Automatically
- Device information: Device model, operating system version, and app version.
- Connection data: VPN server selected, connection duration, and connection timestamps. We do not log your browsing activity, traffic content, or IP addresses assigned during VPN sessions.
- Crash reports: Anonymous crash and error logs to help us improve the app (via Firebase Crashlytics).
- Usage analytics: Aggregated, anonymised usage statistics (via Firebase Analytics).
2.3 Advertising Data
GulfVPN displays ads to free users via:
- Google AdMob – may collect device identifiers and serve personalised ads.
- Facebook Audience Network – may collect device identifiers and serve personalised ads.
Please refer to Google’s and Meta’s privacy policies for details on how they handle advertising data.
3. How We Use Your Information
We use the collected information to:
- Provide and maintain VPN services.
- Process in-app subscription purchases.
- Display relevant advertisements to free-tier users.
- Send push notifications about service updates (via OneSignal).
- Diagnose crashes and improve app performance.
- Comply with legal obligations.
4. No-Log Policy
GulfVPN does not log, monitor, or store:
- Your browsing history or visited websites.
- DNS queries.
- Traffic content or data.
- Original IP addresses during VPN sessions.
5. Data Sharing
We do not sell your personal data. We may share limited data with:
- Service providers (Firebase, OneSignal, Google AdMob, Facebook Audience Network) solely to operate the app.
- Legal authorities if required by applicable law.
6. In-App Purchases & Subscriptions
Subscription payments are processed through Google Play. We do not store your payment card details. Subscriptions auto-renew unless cancelled before the renewal date. You can manage or cancel subscriptions from your Google Play account settings.
7. Children’s Privacy
GulfVPN is not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
8. Data Retention
We retain anonymised analytics and crash data for up to 12 months. Account data is retained until you request deletion.
9. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Opt out of personalised advertising (via device ad settings).
- Withdraw consent at any time.
To exercise any of these rights, contact us at the address below.
10. Security
We implement industry-standard security measures including encrypted VPN tunnels and HTTPS communication. However, no method of transmission over the internet is 100% secure.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via in-app notification or by updating the effective date above. Continued use of GulfVPN after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Jotun Techs
Website: https://jotuntechs.com